Let’s Get Started
How It Works
Submit the Debt Details
Use our secure online form to provide basic details about the unpaid invoice, debtor, and supporting documents
Assessment & Strategy
Our expert team reviews the case and designs a tailored collection approach aligned with your business values.
Action & Recovery
We reach out using ethical, effective, and multi-channel methods, always compliant and professional.
You Get Paid
All funds are sent directly to you as the client, typically including our commission and interest.
After You Submit
From the moment you submit your case, we'll keep you informed every step of the way. Here's what you can expect next.
Confirmation
Within 1 Business HourA member of our team will email you to confirm your case has been successfully listed and is ready for review. If we need anything urgently before then, we'll let you know.
Case Review
Same Business DayWe'll carefully review the information you've provided, identify any missing details or supporting documentation, and discuss the most effective recovery strategy with you to ensure we're aligned before moving forward.
Strategy Agreed
Before Recovery BeginsTogether, we'll agree the most appropriate recovery approach for your case. Whether that's in-house recovery, immediate legal action, or a tailored strategy based on the circumstances, nothing proceeds without your approval.
Recovery Begins
Within 30 Minutes of Your ApprovalOnce you've given us the green light, we'll begin recovery immediately. Correspondence will be issued in line with the agreed strategy, and your dedicated account manager will keep you updated throughout the process.
Documents That Help Us Move Faster
The more evidence you provide upfront, the faster we can act. Here's what to have ready:
- Original invoice(s) or contract
- Any written communication with the debtor (emails, letters, texts)
- Statement of account showing the outstanding balance
- Any prior demand letters or reminders sent
- Signed terms & conditions or agreement
- Proof of delivery or completed work (if applicable)
- Previous payment history or partial payments made
- Any additional information you believe may assist our recovery efforts
Don't have everything? Submit what you have - our team will guide you on what's still needed.
Why Refer a Debt to Us?
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No Collection, No Commission
There are no upfront recovery fees. Our commission is only payable if we successfully recover your money, meaning there's no financial risk in instructing us.
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Recover More Than Just the Debt
Where applicable, we can seek statutory interest and recovery costs directly from the debtor under the Late Payment Act 1998, helping maximise your recovery.
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Tailored Recovery Approach
Every case is assessed individually. We use bespoke correspondence and professional recovery by letter, email and telephone to achieve the best outcome.
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Clear Escalation Path
If the debt cannot be resolved amicably, we'll discuss the most appropriate legal options with you before taking action, ensuring you remain in complete control.
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Trusted by Businesses Worldwide
We're proud to have a 100% five-star Google rating, reflecting the exceptional service and results we've consistently delivered to businesses around the world.
Your Referral Is in Safe Hands
Personally Reviewed
Every referral is reviewed by a dedicated member of our team, ensuring your case receives the attention it deserves from the very beginning.
Your Approval Comes First
We'll discuss our recommended recovery strategy with you before taking any action, so you're always in control of how your case progresses.
Secure & Confidential
All information and supporting documents are handled securely and used solely for the purpose of recovering your outstanding debt.
Clear Communication
You'll have a dedicated account manager providing regular updates and straightforward advice throughout the recovery process.
Stop Chasing. Start Recovering.
Every day an invoice stays unpaid, it costs you more than money
it costs you time and focus. Let us take it from here.
No Collection, No Commission